Improvements for Student Support

Improvements for Student Support: Impersonation, Assignments, and Testimonials

We’ve rolled out a powerful set of updates designed to help you better support your students, expand the ways they can engage with your content, and build stronger social proof for your courses. These additions give you more tools to teach effectively, troubleshoot smoothly, and convert visitors into enrolled students.

Step Into Your Students’ Shoes with Student Impersonate

Sometimes the best way to help a student is to see exactly what they see. We’ve added a new Student Impersonate feature that lets you view your platform from any individual student’s perspective. Whether you’re troubleshooting an access issue, verifying course progress, or simply wanting to understand the learning experience from their side, this feature makes it effortless.

This is especially helpful when handling support requests — instead of guessing what a student might be seeing, you can step directly into their account view and resolve issues with full context. Less back-and-forth, faster resolutions, and happier students.

Audio File Submissions in Assignments

We’ve expanded the ways your students can submit assignments by adding support for audio file submissions. Whether you teach language courses, music, public speaking, podcasting, or anything in between, your students can now upload audio responses directly as part of their assignment submissions.

This opens up new creative possibilities for how you assess understanding and engagement. Instead of being limited to written responses, you can now design assignments that capture pronunciation, performance, presentation skills, or any other audio-based learning outcome.

Course-Based Reviews in the Testimonials Block

Social proof is one of the most powerful tools for converting visitors into students — and we’ve made it even stronger. The Testimonials Block now supports course-based reviews, so you can showcase testimonials that are specifically tied to individual courses.

This means prospective students can read real feedback from learners who took the exact course they’re considering, rather than seeing general platform-wide reviews. It’s a small change that has a big impact on trust and conversion, helping you turn interested visitors into confident, paying students.

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