Frequently Asked Questions
How is Klasio different from other course creation platforms?
Klasio stands out from other course creation platforms by offering a user-friendly interface, robust customization options, and features like drip content, live class integration, and detailed analytics. It also supports multiple content formats, and seamless migrations, and provides 24/7 support to ensure a smooth experience for both creators and students.
What types of content formats does Klasio support?
Klasio supports a variety of formats, including standard video, audio, live sessions, PDFs, as course materials, and digital downloads.
Will Klasio take a commission from my course sales?
No, Klasio will not take any commission from the sales you make from your courses. You only pay your monthly subscription fee.
Does Klasio offer any discounts for non-profit organizations?
Yes, Klasio does offer substantial discounts for non-profit organizations. If you are a representative of a non-profit organization and would like to avail of our discount, please reach out to us at [email protected].
Does Klasio offer a free plan?
Yes, Klasio has a free plan that lets you teach 50 students with reporting features, email automation, and more. To learn more about our free plan and other pricing packages, visit our pricing page.
Can I build a complete website with Klasio?
Yes, you can build a complete course website with Klasio, where you can host your lessons, enroll students, and create blogs. The platform allows you to customize your site to suit your needs, providing all the tools for a fully functional online course experience.
Do I need to know coding to fully use Klasio’s features?
No, you do not need to write a single line of code to fully use Klasio’s features. All of our features are readily available at your disposal, only a few clicks away.
Is it hard to create courses with Klasio?
Not at all. Klasio has an intuitive user interface, so creating your courses is simple, even if you are a new user. You can set up your online coaching business in minutes. Still, in case you face any kind of issues, we have a thorough knowledge base, tutorial videos, and 24/7 support.
Does Klasio provide a drip content feature?
Yes, Klasio provides a drip content feature where you can schedule the release of lessons or modules over time. This allows you to control when your students access specific content, keeping them engaged and progressing at the right pace.
Can I host live classes or webinars with Klasio?
Yes, you can host live classes and webinars with Klasio. Currently, we provide integration with Google Meet and Zoom so that you can conduct live classes using Klasio.
Can I offer certificates for my students?
Yes, you can offer your students certificates when they complete their lessons. Klasio offers multiple certificate templates and allows you to customize them to reflect your branding and course details.
Can my students access my courses offline?
No, your students cannot access your courses offline in general. However, if your course is uploaded as a “digital download,” students can download it and access the content offline.
Will my students be able to submit assignments?
Yes, your students can submit their assignments by uploading documents in different formats. You can review, provide feedback, and grade their submissions directly through the platform.
Can I track my students’ individual progress?
Yes, you can track your student’s individual progress through the analytics features that Klasio offers. With this feature, you can get insights into completion rates, engagement levels, and performance, helping you identify areas for improvement.
Will my students be able to rate my courses or provide feedback?
Yes, your students will be able to rate your courses and provide feedback so that you can continuously improve your content and also your students’ learning experience.
Will Klasio claim ownership of my courses?
No, Klasio will not claim ownership of your courses, nor will we claim any commission from the sales you make. You are the complete owner of your course content and the revenue you get from it.
Will I be able to use a custom domain for my course site?
Yes, you will be able to use a custom domain for your course site. However, you cannot use a custom domain if you choose the free plan; you have to subscribe to the Basic plan. To learn more about the basic plan, visit our pricing page.
Can I integrate my existing website with Klasio?
No, you cannot integrate your existing website with Klasio. Klasio will act as the user front end for your online academy, where students/visitors can interact with your educational content. So, that means if you sign up with Klasio, it will serve as your course website.
Will Klasio help me with email marketing?
Yes, Klasio offers integration with Mailchimp, which you can use to implement your email marketing strategies. Other email marketing app integrations, such as Hubspot, ConvertKit, will also be made available soon.
Can Klasio help track my course analytics?
Yes, you can track how your courses are doing directly through the Klasio dashboard. Klasio offers out-of-the-box analytics features so you can track your sales, trends, and more.
Which payment gateways does Klasio support?
Klasio offers Stripe and SSLCOMMERZ as the go-to payment gateways. You can also add custom payment solutions of your choice.
Can I withdraw my funds at any time?
The money you get from selling your courses will be sent directly to the payment gateway of your choice instantly. So, you don’t have to worry about withdrawing your funds; Klasio will not store your payment.
Does Klasio support multiple currencies?
It depends on the payment gateway you have set up. If the payment gateway supports the currency, your students will be able to pay in that currency without any issues.
Does Klasio support multiple languages?
No, the Klasio website and your admin dashboard are in English. However, you can upload your courses in any language you want.
What if I get stuck while setting up my courses?
We have extensive knowledge base and tutorial videos if you face any difficulties. On top of that, our support team is always available to guide you through anything. All you have to do is give us a shout at [email protected].
Does Klasio provide tools for branding?
Yes, Klasio provides everything you need to make your course website unique. You can customize your course website, logos, colors, and themes to match your brand identity and create a professional look.
Is Klasio secure?
Yes, Klasio is super secure because no one can access your course without paying. Also, your enrolled students cannot download your course content. Moreover, all your payments go through reputable payment gateways, so your payments are also safe.